A Sacred Network of Mutual Aid

Massachusetts

Resources & Refuge

"You are not alone. Whatever has brought you here, there is help across the Commonwealth — from Boston to the Berkshires to the Cape. Shelter, food, healing, and hands ready to hold yours. Begin wherever you need to."

If You Are in Crisis
Free · Confidential · Available Now
Suicide & Crisis Lifeline
988
Call or text, 24/7
SafeLink (Statewide DV)
1-877-785-2020
Domestic violence, 24/7 · 130+ languages
Mass 211
Dial 211
Food, shelter, utilities, 24/7
National DV Hotline
1-800-799-7233
24/7 · text START to 88788

Immediate Help in Massachusetts

Find Help Now

Real, currently operating resources across the Commonwealth. Choose a path below — each holds verified shelters, programs, and organizations ready to help today.

The Sanctuary

Emergency shelter and a safe place to rest across Massachusetts.

Pine Street Inn

City: Boston

Services: New England's largest emergency shelter — beds, meals, healthcare access, job training, and street outreach for men and women

Notes: Serves 1,600+ people daily. Also operates the Shattuck Shelter (617-892-9228).

Phone: 617-892-9100

Website: pinestreetinn.org

St. Francis House

City: Boston

Services: New England's largest day shelter — food, showers, clothing, ID services, recovery, and housing support for up to 500 people a day

Notes: Everyone in need is welcome. All services under one roof.

Address: 39 Boylston St, Boston, MA 02116

Website: stfrancishouse.org

Father Bill's & MainSpring

City: Brockton & Quincy (South Shore)

Services: Emergency shelter for adults, plus housing stabilization and prevention services

Notes: Serves Greater Brockton and the South Shore. Helps people move toward permanent housing.

Phone: 617-770-3314

Address: 38 Broad St, Brockton, MA 02301

Website: helpfbms.org

Rosie's Place

City: Boston

Services: A sanctuary for women — meals, emergency shelter, support, legal help, and education

Notes: The nation's first women's shelter. Women only.

Phone: 617-442-9322

Address: 889 Harrison Ave, Boston, MA 02118

Website: rosiesplace.org

Emergency Assistance (EA) Family Shelter

City: Statewide

Services: State-funded shelter for eligible families with children and pregnant women

Notes: Massachusetts is a right-to-shelter state for eligible families. Apply through the state's Housing office or dial 211.

Phone: Dial 211

Website: mass.gov

No safe place tonight? Call 211 anytime — they can connect you to the nearest open shelter bed across Massachusetts.

Bread of Life

Food banks, hotlines, hot meals, and pantries across Massachusetts.

Project Bread FoodSource Hotline

City: Statewide

Services: The statewide food-assistance line — pantry/meal referrals and free SNAP application help

Notes: Mon–Fri 8am–7pm, Sat 10am–2pm, in 180 languages. Being homeless or having a record does NOT disqualify you from SNAP.

Phone: 1-800-645-8333

Website: projectbread.org

The Greater Boston Food Bank

City: Eastern Massachusetts

Services: 600+ partner pantries and meal programs across 190 towns; online pantry locator and SNAP help

Notes: Enter your ZIP code in the Agency Partner Locator. SNAP team: 617-598-5022.

Phone: 617-598-5022

Website: gbfb.org/need-food

Worcester County Food Bank

City: Central Massachusetts

Services: Network of partner food pantries and meal programs across Worcester County

Notes: Find a nearby partner pantry through their site, or call the FoodSource Hotline.

Website: foodbank.org

Food Bank of Western Massachusetts

City: Western Mass / Pioneer Valley

Services: Pantry network and mobile distributions across the four western counties

Notes: Serves Hampden, Hampshire, Franklin, and Berkshire counties.

Website: foodbankwma.org

SNAP stretches further than any pantry — see The Providence to apply, and ask for "expedited" if you're homeless. For the nearest pantry today, call the FoodSource Hotline or dial 211.

The Healing Hand

Free and low-cost clinics, behavioral health, and care for people without stable housing.

Boston Health Care for the Homeless Program

City: Boston & Greater Boston

Services: Primary care, dental, behavioral health, addiction treatment, HIV care, a street team, and medical respite

Notes: Care delivered at 40+ locations including shelters, MGH, and on the street. Nearly 10,000 people served a year.

Website: bhchp.org

MassHealth (Medicaid)

City: Statewide

Services: Free or low-cost health coverage — doctor, hospital, mental health, prescriptions

Notes: Many adults qualify by income. Apply any time online or with help from a community health center.

Community Health Centers (FQHCs)

City: Statewide

Services: Sliding-scale primary, dental, and behavioral health care regardless of ability to pay

Notes: Health centers serve every Massachusetts region. Dial 211 to find the nearest.

Phone: Dial 211

For a mental-health or substance-use crisis, call or text 988 anytime — free, confidential, 24/7.

The Haven

Safe places to shelter from the cold, plus guidance on camping and parking in Massachusetts.

Winter Overflow & Warming Centers

City: Statewide (winter)

Services: Cold-weather overflow shelter and daytime warming centers activated on dangerously cold days

Notes: Cities open warming centers and shelters expand overflow capacity in winter. Dial 211 for the nearest open site.

Phone: Dial 211 (24/7)

Street Outreach Teams

City: Boston & major cities

Services: Outreach workers who meet people sleeping outdoors and connect them to shelter, care, and services

Notes: Pine Street Inn and BHCHP both run street outreach in Greater Boston. Request outreach through 211.

Phone: Dial 211

Camping & Vehicle Dwelling — Know Before You Stay

City: Statewide

Services: Guidance on where it is and isn't legal to sleep outdoors or in a vehicle

Notes: Rules vary by city and town and can change quickly. Before settling somewhere, check with local outreach or 211, and see Rights & Laws below.

Phone: Dial 211 (24/7)

New England winters can be dangerous to sleep through unsheltered. If you have nowhere safe to go, please call 211 — they will find the nearest warming center or shelter bed right now.

Living Waters

Showers, laundry, restrooms, and personal-care access through day centers.

St. Francis House

City: Boston

Services: Showers, toiletries, clean clothing, restrooms, mail, computer access, and ID services

Notes: New England's largest day shelter — the essentials all in one place, open daily.

Address: 39 Boylston St, Boston, MA 02116

Website: stfrancishouse.org

Pine Street Inn Day Services

City: Boston

Services: Day-time access to basic needs and case management for guests

Notes: Ask staff about current shower and hygiene access.

Phone: 617-892-9100

Website: pinestreetinn.org

Shower & Laundry — Find a Site

City: Statewide

Services: Shower, laundry, and hygiene access through shelters and day centers across the state

Notes: Availability shifts by location and season. 211 keeps the most current list near you.

Phone: Dial 211 (24/7)

Many shelters offer showers to overnight guests, and day centers like St. Francis House welcome drop-ins. When in doubt, 211 can point you to the closest open facility.

The Guardian

Free civil legal aid — your rights around housing, eviction, benefits, and safety.

Greater Boston Legal Services

City: Greater Boston & statewide intake

Services: Free civil legal help — eviction defense, housing, public benefits, family law, immigration

Notes: Regional intake lines: Greater Boston 1-800-323-3205 · Worcester 1-800-649-3718 · Springfield 1-800-639-1109.

Phone: 1-800-323-3205

Address: 197 Friend St, Boston, MA 02114

Website: gbls.org

Community Legal Aid

City: Central & Western Massachusetts

Services: Free civil legal aid for housing, benefits, family, and elder law across the central/western counties

Notes: Central West Justice Center is an affiliate. Statewide intake line below.

Phone: 855-252-5342

Website: communitylegal.org

Volunteer Lawyers Project (ERLI)

City: Boston region

Services: Free legal intake line connecting low-income people to advice, referrals, and pro bono representation

Notes: A project of the Volunteer Lawyers Project of the Boston Bar.

Address: 7 Winthrop Square, Boston, MA 02110

Website: vlpnet.org/get-help

MetroWest Legal Services

City: MetroWest (Framingham)

Services: Free civil legal aid for housing, benefits, immigration, and elder law

Notes: Serves the communities west of Boston.

Phone: 508-620-1830

Website: mwlegal.org

Facing eviction? Don't wait for the court date — contact legal aid as soon as you receive a notice. If you don't appear in court, you can automatically lose.

The Providence

Government benefits — food, health coverage, cash assistance, and emergency help.

Dept. of Transitional Assistance (DTA)

City: Statewide

Services: SNAP (food), TAFDC (cash for families), and EAEDC (cash for elderly/disabled)

Notes: Apply at DTAConnect.com or by phone. Expedited SNAP available within 7 days. Interpreters in 100+ languages.

Phone: 1-877-382-2363

Website: mass.gov/dta

RAFT — Rental Assistance

City: Statewide

Services: Residential Assistance for Families in Transition — emergency funds to prevent eviction or homelessness

Notes: Helps with overdue rent, utilities, and moving costs. Apply through a regional administering agency.

Phone: Dial 211

Website: mass.gov/raft

Social Security Administration

City: Statewide

Services: SSI and SSDI disability benefits, retirement, and survivor benefits

Notes: You can apply without a permanent address. Ask about expedited SSI if you're homeless.

Phone: 1-800-772-1213

Website: ssa.gov

Mass 211

City: Statewide

Services: Free, confidential help finding any benefit, program, or service in Massachusetts

Notes: Available 24/7, multilingual.

Phone: Dial 211

Website: mass211.org

Applying can feel overwhelming — legal aid (see The Guardian) and the FoodSource Hotline can help you apply for and appeal denials of benefits, free of charge.

The Shepherd

Faith-based and community organizations offering food, shelter, and warm support.

Catholic Charities of Boston

City: Eastern Massachusetts

Services: Basic needs, emergency assistance, transitional housing, food, refugee & immigration services

Notes: Community service centers across eastern Mass. Labouré Center: 275 West Broadway, South Boston, 617-464-8500.

Phone: 617-464-8500

Website: ccab.org

St. Mary's Center for Women & Children

City: Boston (Dorchester)

Services: Shelter, housing, and support for women and families experiencing homelessness

Notes: Faith-rooted services for women and children rebuilding their lives.

City Mission Boston

City: Boston

Services: Anti-poverty programs, homelessness prevention, and emergency assistance

Notes: One of Boston's oldest faith-based service organizations.

The Salvation Army of Massachusetts

City: Statewide

Services: Food pantries, emergency assistance, shelter, and seasonal support

Notes: Local corps across the state. Find your nearest through 211.

Many Massachusetts congregations quietly help neighbors beyond what's listed here. If you have a home church, ask — and 211 can connect you to faith-based aid near you.

Know Where You Stand

Massachusetts Rights & Laws

A plain-language look at the laws that affect people experiencing homelessness in Massachusetts.

Right to Shelter for Families

Massachusetts is one of the only states with a right to shelter for eligible families with children and pregnant women, through the Emergency Assistance (EA) program.

Eligibility is income-based and the system has faced capacity limits, but families who qualify have a legal right to emergency shelter.

Apply through the state's Housing office or dial 211. Legal aid can help if you're wrongly denied.

Expedited Help When You're Homeless

If you are experiencing homelessness, you may qualify for expedited SNAP — food benefits issued within 7 days.

Being homeless or having a criminal record does not disqualify you from SNAP. Apply at DTAConnect.com or call the FoodSource Hotline.

Certain homeless, elderly, or disabled people can also use SNAP for hot meals through the Restaurant Meals Program.

Camping & Public Space

In 2024, the U.S. Supreme Court ruled in City of Grants Pass v. Johnson that cities may enforce anti-camping rules even when shelter beds are full.

Massachusetts has no single statewide camping law — rules are set by each city and town, and some clear encampments on short notice.

Before settling in one place, check local ordinances or ask outreach workers. If your belongings are taken during a cleanup, contact legal aid.

Tenant Protections & Eviction Help

Massachusetts has strong tenant protections, and free legal representation is increasingly available for income-eligible tenants facing eviction.

  • A landlord cannot evict you without a court process
  • "Self-help" evictions (lockouts, removing belongings) are illegal
  • RAFT funds can stop an eviction by covering overdue rent
  • Free eviction defense is available through legal aid

Across the Commonwealth

Help by Region

Resources reach across Massachusetts. Here's where to start in some of the larger communities.

Greater Boston

Suffolk County

Pine Street Inn, St. Francis House, Boston Health Care for the Homeless, Rosie's Place, and Greater Boston Legal Services.

Start: Dial 211 or call Pine Street Inn at 617-892-9100.

South Shore

Brockton · Quincy · Plymouth Co.

Father Bill's & MainSpring for emergency shelter and housing stabilization across the South Shore.

Start: Father Bill's & MainSpring 617-770-3314

Worcester & Central Mass

Worcester County

Worcester County Food Bank, Community Legal Aid, and GBLS's Worcester intake line for civil legal help.

Start: GBLS Worcester 1-800-649-3718 or dial 211.

Springfield & the Pioneer Valley

Hampden & Hampshire Counties

Food Bank of Western Massachusetts, Central West Justice Center, and the Western Mass Network to End Homelessness.

Start: Community Legal Aid 855-252-5342 or dial 211.

Merrimack Valley & North Shore

Lawrence · Lowell · Lynn

Merrimack Valley Food Bank, Northeast Legal Aid, and regional shelters and community action agencies.

Start: Northeast Legal Aid 978-458-1465 or dial 211.

Cape & the Berkshires

Barnstable & Berkshire Counties

Regional housing agencies, the Elizabeth Freeman Center (Berkshires DV), and Berkshire Immigrant Center.

Start: Dial 211 — it covers every Massachusetts ZIP code.

Pathways Forward

Massachusetts Programs

Larger state initiatives that move people from crisis toward stable housing.

RAFT — Residential Assistance for Families in Transition

Through: Regional administering agencies

Helps with: Emergency funds for overdue rent, utilities, and moving costs to prevent eviction or homelessness.

Start: Dial 211 for your region's administering agency.

Emergency Assistance (EA) Family Shelter

Through: Executive Office of Housing & Livable Communities

Helps with: Shelter for eligible families with children and pregnant women, with stabilization services.

Start: Apply through the state housing office or dial 211.

HomeBASE & Rapid Re-Housing

Through: State & regional partners

Helps with: Rental assistance and stabilization to help families move from shelter into their own housing.

Start: Ask your shelter case manager or dial 211.

Find Help Near You

Resource Map

An interactive map of Massachusetts resources is on its way as the Network grows.

🗺️

Interactive Map — Coming Soon

Soon this map will plot shelters, food, clinics, hygiene sites, and warming centers near your location across Massachusetts.

Until then, dial 211 anytime for live, location-based help — or choose a city to be pointed in the right direction.

Expanding After Launch

The Network Grows

Angel Outreach in Massachusetts

Beyond these public resources, the Angel Network is preparing its own offerings for people in need across the Commonwealth.

🕊️

Angel Offerings — Gathering

As angels gather and The Chalice fills, Hope & Grace will extend direct blessings, partner outreach, and community support to souls right here in Massachusetts.

These offerings will appear here as the Network grows. If you are in need today, please request a blessing — and lean on the verified resources above in the meantime.

Coming as the Network Grows

You Are Not Alone

However You Arrived Here

Whether you need shelter tonight or hope to one day become an angel for someone else — there is a place for you in this Network.

✦ Request a Blessing Become an Angel